The responsibilities that help keep your account, your convoy, and the people around you safe.
Last updated: 14 October 2026
1. The service and this agreement
Aziconvoy is operated by Asihlangane Pty Ltd. These terms apply to its website and app features. Aziconvoy helps groups coordinate travel through convoy membership, location sharing, and updates where available. It does not operate vehicles or supervise your journey.
By using the service, you agree to these terms. If you use it for an organisation, you must have authority to act for that organisation. You must be legally able to accept these terms or have the consent and supervision required in your jurisdiction.
Our Privacy Policy explains how personal information is handled. It should be read alongside these terms.
2. Your account and device
Provide accurate registration details and keep your contact email current. Keep your password private and let us know if you suspect unauthorised access. Do not impersonate another person or create an account using someone else's email without authority.
You are responsible for your device, mobile data costs, and the permissions you grant. Features may depend on a working internet connection, GPS, notifications, and supported software. Battery-saving settings or network conditions can interrupt updates.
3. Driving safety and emergencies
Always follow traffic laws, road signs, lawful instructions, and actual conditions. Set up the convoy before driving. Ask a passenger to send messages or make changes; otherwise stop in a safe place before interacting with the app.
Map positions, member updates, and hazard reports can be inaccurate, incomplete, or delayed. Never assume that a road is safe because no warning appears, or that a member is safe because a position is displayed. Do not use convoy features to race, evade lawful enforcement, or encourage unsafe driving.
An alert in Aziconvoy does not call emergency services, request an ambulance, or guarantee roadside assistance. For an emergency, use the appropriate emergency contact directly when it is safe to do so.
3a. Speed display and host-selected guidance
The map displays an estimate of your current speed in kilometres per hour using your device's location readings. It is an advisory display, not a calibrated vehicle speedometer or evidence that you are complying with a legal speed limit. GPS readings can be delayed, missing, or inaccurate.
The convoy admin can manually select a guidance target using the Urban (60), Main road (80), Rural (100), or Freeway (120 km/h) presets, or turn the target off. These labels are selection shortcuts, not automatic road detection. Aziconvoy does not verify the road type or the posted legal limit for this feature.
The selected target is shared with convoy members. When your displayed, rounded GPS speed exceeds that target, the badge turns into a red octagonal “SLOW DOWN” warning. This indicates that the app's reading exceeds the host-selected target; it does not determine whether you have broken the law. No target means no target-based warning. An absent warning does not establish that your speed is safe or lawful.
Admins must check signs and current conditions before selecting or changing guidance. Every driver must independently observe posted restrictions, applicable vehicle limits, weather, traffic, visibility, and other conditions. A host target never gives permission to exceed a lawful limit or travel faster than conditions allow, and you should reduce speed further whenever necessary.
The feature does not control your vehicle, apply brakes, enforce a speed cap, or guarantee a warning. Do not compete to reach the target or treat it as a speed you must maintain to stay with the group. Change settings only when safely stopped or through a passenger. The protections for rights and liabilities that cannot be excluded by law in section 11 continue to apply.
4. Convoy participation and location sharing
Join groups you trust and understand who will be able to see the information you share. Organisers must explain the purpose of a convoy and avoid adding people or sharing their details without permission. Admin access does not authorise covert tracking.
Use the available controls to leave or end a convoy and review your device permissions. Do not publish another participant's location, messages, recordings, or screenshots without permission. Ending a convoy cannot recover copies already saved by participants.
5. Acceptable use
Do not stalk, harass, threaten, discriminate against, or endanger anyone.
Do not submit deliberately false alerts, impersonate members, or mislead a group about your identity.
Do not share unlawful content or material that infringes privacy or intellectual property rights.
Do not attempt unauthorised account access, bypass plan limits, introduce malware, or disrupt the service.
Do not collect participants' information for unrelated profiling, resale, or unsolicited marketing.
Report misuse to aziconvy@asihlangane.com. Include enough information to locate the issue, but avoid sending unnecessary personal details.
6. Content you contribute
You retain rights in the messages, descriptions, and other content you contribute. You give us permission to store, transmit, and display that content as needed to provide the feature you used, maintain the service, and investigate misuse. You must have permission to share any material belonging to someone else.
We may remove content that breaches these terms or the law. Other participants may see and save content before it is removed. Aziconvoy's branding and software remain the property of their respective owners; these terms do not grant permission to resell or redistribute them.
7. Plans, payments, renewals, and cancellation
The plans page describes current prices, action limits, convoy duration limits, and add-on validity. An action is a supported update, alert, or status change. “Unlimited” applies only to the limits identified in the plan and remains subject to acceptable use and technical availability.
Before any paid purchase, checkout must show the total price, billing interval, included benefits, and applicable renewal conditions. A demonstration or plan-selection confirmation is not proof of payment. Paid entitlements depend on confirmation by the service's billing system.
Automatic renewal applies only when you expressly authorise it at checkout. If recurring billing is enabled, the checkout conditions will explain when charges occur and how to cancel. No paid subscription or recurring charge is activated by merely selecting a plan on this website.
How to cancel a subscription
For a subscription billed directly by Aziconvoy, email aziconvy@asihlangane.com from your account email, or use any cancellation method shown at checkout. Include your account email and, if available, the transaction reference; do not send card details. We will acknowledge the request, identify the billing arrangement, confirm the cancellation date and any remaining access or amount due, and stop future recurring charges in accordance with the purchase conditions and applicable law. Keep our confirmation for your records.
If an app store or another provider bills you, cancel through that provider's subscription settings as well; contacting us alone may not stop its charges. We can help you find the correct route. Deleting the app, signing out, or asking to delete your account does not by itself cancel an authorised subscription. We will not require you to keep an account solely to request cancellation.
Cancellation of future renewal is different from a refund for an existing charge. Any notice period, early-cancellation charge, credit, or refund must comply with applicable law and the terms disclosed when you purchased. We will not impose a blanket cancellation penalty. Where South Africa's Consumer Protection Act applies to a fixed-term agreement, its cancellation and credit rules take precedence over any conflicting checkout term.
Add-ons are separate from the underlying plan and may have an expiry date. Review the stated validity before purchasing. For an incorrect charge, failed purchase, or refund request, contact us with the transaction reference. We will assess the request under the purchase conditions and applicable consumer law; these terms do not remove statutory refund rights.
We will communicate changes affecting an existing paid arrangement before they apply, including any choices or cancellation rights required by law.
8. Maps, app stores, and other providers
Features can rely on external infrastructure, map providers, or app stores. Those providers may have separate conditions. Aziconvoy is not affiliated with Waze or Google merely because a link to their policies or services appears.
If you purchase through an app store or an external payment provider, review its purchase and refund process. Your use of Aziconvoy remains subject to these terms, alongside any applicable store conditions.
9. Availability and service changes
We aim to provide useful convoy coordination, but cannot guarantee uninterrupted service or a precise update frequency. Maintenance, outages, GPS errors, and third-party failures can affect availability. Plan ahead for a way to regroup if devices or the service stop working.
We may improve, change, or retire features. Where a change materially affects paid access, we will explain the effect and handle any applicable remedies under the purchase conditions and the law.
10. Suspension, closure, and review
We may act when there is a credible risk to people, accounts, payments, or the service; a serious or repeated breach of these terms; suspected fraud or unauthorised access; or a legal requirement. We will consider the evidence and the least restrictive practical response. Depending on the situation, that may mean removing particular content, limiting a feature, placing an account on a temporary hold while we investigate, suspending access, or closing and blocking an account after a serious or unresolved issue. A payment problem alone does not automatically justify a permanent block.
Notice, review, and reinstatement
Where reasonably possible and lawful, we will tell you which action was taken, the general reason, whether it is temporary or final, and how to respond. We may act first where delay would create a safety or security risk, enable abuse, or breach the law. A hold is for review, not an assumption of wrongdoing. We will reassess it as information becomes available and either restore access, apply a proportionate restriction, or explain a final decision. We may omit sensitive investigative details or another person's private information.
To challenge a hold, restriction, suspension, or block, email aziconvy@asihlangane.com from your account email with relevant details. We will review the decision, consider information you provide, and communicate the outcome. We will also explain how to address any outstanding subscription or payment while access is limited, and assess any credit or refund required by law or the purchase conditions. Restricting access does not remove your statutory rights.
If we end a paid fixed-term agreement because of an alleged breach, we will give any notice and opportunity to remedy required by applicable law. A temporary safety or security restriction is not, by itself, cancellation of your subscription.
You may stop using Aziconvoy or request account deletion by contacting us. Account closure is separate from subscription cancellation; please follow the cancellation process in section 7 if you have an active paid arrangement. Deletion and record retention are explained in our Privacy Policy.
11. Responsibility, your rights, and disputes
You remain responsible for driving decisions and for information you choose to share. We do not promise that member reports, maps, or alerts will be complete or suitable for every journey.
Any limitation on our responsibility applies only to the extent permitted by law. Nothing in these terms excludes rights or remedies that cannot legally be waived, or liability that cannot legally be limited.
Contact us first with a description of a dispute and the outcome you seek. These terms are governed by South African law, subject to any mandatory protections and access to courts or regulators available where you live.
12. Updates and contact
We will publish revised terms here with an updated date and provide appropriate notice of material changes. If a change requires your agreement, we will request it before applying that change to you.
